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Listening to the Customer

By Peter Hernon | Paperback | 0 Review(s)

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A modern library is much like a business in that it must provide a set of products and services to meet the changing needs and expectations of its customers in order to succeed and survive. With libraries now focusing more on their "customers," Listening to the Customer is a critical resource that... read more

Format
Paperback
Release Date
23 May 2011
Author(s)
Joseph R. Matthews
Peter Hernon
Publisher
ABC-CLIO
ISBN-13
9781598847994
Dimensions
175mm x 251mm x 15mm
Pages
201
Format
Paperback
Release Date
23 May 2011
Author(s)
Joseph R. Matthews
Peter Hernon
Publisher
ABC-CLIO
ISBN-13
9781598847994
Dimensions
175mm x 251mm x 15mm
Pages
201

Ships in 6-13 days
International Version

$119.00
-
+
Add to Cart