Frequently Asked Questions

Will the courier just leave the parcel at my front door?

Our couriers must get a signature when they deliver a package to any address. This is so that if there is any problem with a customer not receiving their order, we can find out who signed for it.

This means the courier will not leave the parcel at your front door. This might be frustrating, but not as much as having your package stolen or accepted by the wrong person.