Coaching for Improved Work Performance, Revised Edition -

Coaching for Improved Work Performance, Revised Edition

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Managing employees in today's rapidly evolving workplace can sometimes feel like negotiating a minefield. Such recent new trends as flextime, telecommting, 360-degree feedback, the flattening of hierarchies, and the increased use of temps and contract workers present tough new challenges for supervisors in every field. This timely, completely revised and updated edition of Ferdinand Fournies's classic management coaching "bible" shows you proven ways to get workers to perform at the highest level while eliminating the self-destructive kinds of behaviors that have become increasingly prevalent in recent years. In this book, you'll be taught specific face-to-face interventions you can use to enhance performance in every kind of workplace situation--from sales to creative brainstorming. There are also interventions uniquely suited to resolving problems ranging from low productivity to absenteeism to conflicts between individuals. You'll learn precisely what to say and do so that each person you supervise will want to give you his or her best work--even when that person was previously thought to be a "problem employee." Packed with brand-new case studies from Fournies's latest research into the dynamics of the modern workplace, this classic guide takes all the guesswork out of becoming the kind of inspired, "hands-on" manager that every company today is looking for!

Product code: 9780071352932

ISBN 9780071352932
No. Of Pages 256
Publisher McGraw-Hill Education - Europe
Dimensions (HxWxD in mm) H229xW152xS20
Edition 3rd edition
This book provides the practical coaching techniques managers can use to get employees to stop doing what they shouldn't be doing and start doing what they should. This book will give a whole new generation of managers at all levels proven techniques for motivating superior performance and results from every employee.