Our Auckland and Greater Auckland stores are currently on Alert Level 3 from Sunday 28 February - Saturday 06 March. You can continue to order online with home delivery and Click and Collect at all stores throughout New Zealand. Stores outside Auckland will be open as usual with safe social distancing advised.
Mindful Listening (HBR Emotional Intelligence Series) - pr_190059

Mindful Listening (HBR Emotional Intelligence Series)

By Harvard Business Review



delivery message Free delivery for orders over $49.99

Add to Favourites
Delivered in 10 - 14 days
Available for Click and Collect
Listening is a critical skill for leaders and managers alike, but it's not as easy as it sounds. We often get distracted by what we want to say, rather than focusing on what someone else wants us to hear. But by listening well, you can engage employees, promote the discovery of ideas, and clarify your own thinking. In this book, you'll learn from the latest research what prevents you from hearing others, when to focus on your inner voice, and how to converse more effectively, so you better understand your counterpart's emotions and point of view. How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work.

Product code: 9781633696679

ISBN 9781633696679
Dimensions (HxWxD in mm) H178xW127
Series HBR Emotional Intelligence Series
No. Of Pages 144
Publisher Harvard Business Review Press