CompTIA A+ Guide to IT Technical Support - pr_314187

CompTIA A+ Guide to IT Technical Support

By Jill West, Jean Andrews, Joy Dark



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Master the details of IT technical support as Andrews/Dark/West's comprehensive COMPTIA A+ GUIDE TO IT TECHNICAL SUPPORT, 10E explains how to work with users as well as install, maintain, troubleshoot and network computer hardware and software. This step-by-step, highly visual, best-selling approach uses CompTIA A+ Exam objectives as a framework to prepare you for 220-1001 and 220-1002 certification exams. Each chapter covers core and advanced topics while emphasizing practical application of the most current technology, techniques and industry standards. You study the latest hardware, security, Active Directory, operational procedures, basics of scripting, virtualization, cloud computing, mobile devices and Windows 10. Lab Manuals, CourseNotes, online labs and optional MindTap online resources provide additional certification test preparation and interactive activities to prepare you for a role as an IT support technician or administrator.

Product code: 9780357108291

ISBN 9780357108291
Dimensions (HxWxD in mm) H284xW223xS45
No. Of Pages 1164
Publisher Cengage Learning, Inc
Edition 10th edition