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ISO/IEC 20000:2011 - pr_20722

ISO/IEC 20000:2011

A Pocket Guide

Paperback

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This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: * it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations; * it supports ISO/IEC 20000 training and certification and * it is a quick reference for practitioners to the core content of ISO/IEC 20000.

Product code: 9789087537265

ISBN 9789087537265
No. Of Pages 1
Publisher van Haren Publishing