Subversive citizens - pr_1750651

Subversive citizens

Power, agency and resistance in public services

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Citizens' everyday conduct is shaped by governmental action, yet there is much evidence that both front-line public service staff and service users can sometimes act in ways that modify or disrupt intended policy outcomes. This book presents a highly original examination of how policy objectives can be 'subverted' through the actions of citizens.

Product code: 9781847422071

ISBN 9781847422071
Publisher Policy Press
No. Of Pages 248
Dimensions (HxWxD in mm) H234xW156
Citizens' everyday conduct is shaped by governmental action, yet there is much evidence that both front-line public service staff and service users can sometimes act in ways that modify or disrupt intended policy outcomes. This book presents a highly original examination of how policy objectives can be 'subverted' through the actions of citizens.