What value can be loaded on to the Paper Plus Gift Cards?
Gift Cards can be issued for any value between $20 and $500.
How do I know how much credit has been loaded onto a Gift Card, and how much credit I have left?
If you are shopping in one of our retail stores, the remaining balance is printed on the receipt.
The balance can also be checked on the Paper Plus
What gift card information can be viewed online?
The card balance, history and expiry date can all be viewed on our website.
How many times can I use my Paper Plus Gift Card, and can I top it up?
You can use your gift card as many times as you want until the balance reaches zero. Once the gift card has been fully redeemed, it cannot be re-used.
Can I get change if I don't spend all the credit on my Paper Plus Gift Card?
Change is not given for the remaining credit. The card can be used until no credit is remaining, either for full or part payment.
Can I purchase products through your website and pay partly with my Gift Card and the rest using my credit card?
Yes you can. You will see the gift card and credit card options on our Payment screen.
Does the Gift Card expire?
Gift cards are valid for 24 months from the date of purchase. The expiry date can be found on your receipt, on the back of the gift card, or on our website.
Can I top up (add more credit to) my Paper Plus Gift Card?
No, this service is not currently available for Paper Plus Gift Cards.
If my Gift Card breaks, can I have it replaced or refunded?
A defaced, mutilated, altered, lost or stolen card will not be replaced, refunded or redeemed.
If my Paper Plus Gift Card is stolen or lost can I have it replaced or refunded?
Treat your gift card like cash. Lost and stolen gift cards will not be replaced or refunded.
When do I get Fly Buys Points with my Gift Card?
Fly Buys Points are collected when the value on the card is spent, not when the card is purchased.
Do I get charged freight when ordering a Paper Plus gift card?
Yes, our standard freight charge of $6.90 applies.
Can I pay for my order using a paper Booksellers token?
The paper Booksellers tokens can be used in our retail stores but not on our website.
What value can be loaded on to the Paper Plus Gift Cards?Gift Cards can be issued for any value between $20 and $500.